privacy statement
shippment and handling


Ordering Information and Method of Payment
LPC (Lombok Pottery Centre) is not liable for orders that are unfulfilled due to incomplete or inaccurate information being supplied by a business or individual at the time of order placement. LPC assumes no liability for orders being unfulfilled due to incomplete or inaccurate credit or payment or for causes beyond of LPC's control.

Credit Cards Orders
We accept MasterCard and VISA. As a credit card protection feature, you must provide us with the billing address for the credit card used. For your protection, we only ship to the same address as the card billing address. Orders by personal check will be shipped as soon as the check clears.

Price and Specification
All published price, specifications and services are subject to change without notice. Published prices are FOB Surabaya Port but do not include insurance cost. Should you need other price quotations i.e. ex-warehouse, FOB Bali or Jakarta please contact us. Due to the nature of different monitor types, color depth, and lighting; we can not guarantee the accuracy of the color of the potteries as it appears on the website.

Return or Exchange
You may return an item for refund or replacement within two week of the receipts date. Shipping and handling and insurance are non-refundable. When you return an item, please indicate the reason for the return and proof of damages goods (pictures etc). We can not be responsible.

All items must be in "as new" condition, in original packaging. Any discrepancies could result in a delay or partial forfeiture of your refund. A restocking fee will be charged on all return items. Refund or credit is executed after receipt and inspection of returned goods.

General Terms and Conditions Pricing, Specifications & Availability
Prices, specifications and availability of products are subject to change without notice. Any typographical, photographic, or specification error in product, pricing or offers is subject to correction. Although internet orders generate an automatic confirmation and response email, LPC may change its pricing, product description or specification after any order confirmation or response email but prior to shipment due to errors, changing market conditions or typographical errors.

Link to Third Party Sites
The links to third parties site will let you leave this site. The linked sites are not under the control of LPC, and LPC is not responsible for the contents of any linked site or any link contained in a link site, or any changes or updates to such sites. LPC is providing theses links to you only as a convenience, and the inclusion of any link does not imply endorsement of the site by LPC.

LPC may revise these terms and conditions at any time by updating Lombok Pottery Centre web site. These terms and conditions are governed and construed by the laws of the Republic of Indonesia. You agree if any part of these terms and conditions are found to be unenforceable, the reminder of these terms and conditions will remain in full force and effect.

Privacy Policy
LPC (Lombok Pottery Centre) recognize your privacy. Information collected during the process order is solely LPC's uses to process orders and will not be sold or disclose to third parties.