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shippment and handling


Ordering & Buying

• Orders can be placed either directly at Lombok Pottery Centre or by facsimile or email for those who already know our products.

• The Lombok Pottery Centre (LPC) will calculate the volume based on the order placed and inform the buyer if the order is a full container load (20ft or 40ft) or less. The minimum order value is US$ 3,000.

• A price list, including sizes ranges, can be provided to buyers.

• To confirm the order a 50% deposit of the total price must be transferred to LPC's bank account. The settlement of final payment should be done before the goods leave Indonesia.

• L/C is acceptable if total order value more than US$ 10,000 (EU 10,000).

• The prices quoted are FOB Surabaya, should the customers wish to have other FOB price or Ex-warehouse price please contact us.

• The production time required to complete an order for a 20ft container is approximately 6 weeks.

• Buyers may nominate their own shipping agent or ask LPC to choose for them.

• Sea freight can be paid collect or prepaid. The cost will depend on the rate offered by the shipping company, depending on the destination.

• Insurance is optional, in the amount of 3% of the total goods value.

• LPC is able to produce pottery according to your own clear designs. Please contact us for further information.

• Cancellation fee is 30% from the total goods value.

All the pottery will be packed in our standards packaging. Small items will be packed in a certain quantity in an inner box and separated with carton corrugated and put in outer box. Big items will be packed inside a wood frame.

All of the products marked with LPC's label. Should you wish to have your own label please indicate it at time of placement order.